Kent RO — Regarding change filter in warranty of Kent company

Address:Sangam Vihar near Bharat gas agency shukla Chauraha jankipuram extension Lucknow Uttar Pradesh 226021

Dear Sir/Mam

Sir, I want to tell you that in October the technician told that the filter is bad and needs to be replaced. For which money was asked by the technician and wrong information was given that there is no warranty in the filter. The technician came again and was told by him that the filter has a guarantee of three months. The company is fully responsible for this.
I called the technician from the registered toll free number of Cantt in October, if it is not recorded anywhere in your record, then what is the fault of the customer. If someone is providing local service in the name of your company, then what is the fault of the customer in this, then the company should take it into consideration.
Machine serial no - KR[protected]

How many times have I spoken to you, (Kent )your saying sorry will not compensate for my loss, please make proper arrangements to compensate for my loss.
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Kent RO customer support has been notified about the posted complaint.
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Dear Customer, we sincerely regret the inconvenience faced by you. Please share your details at [protected]@kent.co.in or call us at +91-[protected] so that we can quickly resolve it. Regards, Team Kent
7388883202's [Complaint's author] reply, Jul 20, 2023
Dear Sir/Mam
Please check your registered mail id [email protected] and [email protected] many times mails have been sent by the customer . If no action is taken even after mailing so many times, then the customer will appeal against the company in the court.

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