I am shifting house and requested for deinstallation of kent ro. I called service agent allotted through sms and he replied that he is out of station and some other person will attend. However the same day night, complaint got cancelled saying customer could not be contacted. I reregistered my complaint and called customer service at least 6 to 7 times and after all non-sense like "sorry", "escalation" finally after 4 days i got an sms saying "your complaint has been resolved". Very good service kent. Such irresponsible and lying #!
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Nov 15, 2017
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Oct 12, 2017
Kent RO Customer Care's response Dear Sir,
we deeply regret the inconvenience caused. Please share your registered contact number and machine serial number with complete address details with us [protected]@kent.co.in We will get in touch with you at the earliest.
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