[Resolved]  Kent RO — regarding kent ro servicing issues

Address:

Shahjahanpur, Uttar Pradesh, 242001

Hello,

This is to bring to your kind notice that i purchased kent ro purifier from a local retailer shop at shahjahanpur u. P, on november 2017.
At the time of purchase i was promised 2 free servicing for 1 year but from last 2-3 months there hasn't been any contact from the servicing team there.
From last 15 days i have been registering complaints to the local retailer as well as to the kent helpline number but still there hasn't been any visit from any of the kent representatives or technician. Daily i am getting calls that the servicing person will vist within 24 hours but still no one apperas.
I have been facing issue regarding water quality and this type of servicing wasn't expected from your side at the time of purchase.

So, i request you to look into this matter asap or else i would be compelled to register a complaint to higher authorities.

Hope you would do the needful.

Regards,
Sajal khanna