[Resolved]  Kent RO — reinstallation on kent grand+

Address:Ahmedabad, Gujarat, 328330

Hello,

Sr No: KR[protected]

I requested for Reinstallation of Kent Ro from my Old house address to new one. Services person reached to home as per timeline and Connected the RO with the Water connection and he said I will come tomorrow to check TDS as my TDS meter is not Working.

After some time his Boss call came and asked for the Closure OTP, I asked that TDS checking and TDS setting are pending and now he is saying that TDS checking not required and it will take additional charges
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Aug 21, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 21, 2018
Kent RO Customer Care's response
Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Warm Regards,
Team Kent
Complaint comments 

Comments

Stamped receipt not given on small paper amount is mentioned .presuming that it not going in kent account
I need proper stamped receipt .
servicing done on 28/6/2018
contacted wakad pune office date 19/7/2018 but no proper response

In a month 3 times made complaint every time they are coming and changed all the devices from Kent, almost 10000 Rs. i paid to them.. but issue is same. I am not understanding what need to do with this device??? please suggest who can help on this.

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