[Resolved] Kent RO — repair of kent grand + ro model no. 11001 ser no. kr [protected]
G
Grefbro
from Shillong, Meghalaya
Sir/maidam,
Kent ro purchased through supply order for installation under gre[censored]nit located at tippi, bhalukpong, west kameng, ap - 790 114 which is under warranty period. The said kent ro not working since 16 apr 2019, complaint already lodged vide. Track no. [protected] through customer care. But service not yet provided by company despite numerous phone calls to customer care service kent ro even after lapse of almost seventeen days. Company representative merely convey false assurance but not yet physically reached this location for checking and repair of ibid kent ro. Please do the needful for resolving issues at the earliest.
Regards.
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Jun 12, 2019
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
May 06, 2019
Kent RO Customer Care's response Dear Sir,
We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.
Regards,
Team Kent
Verified Support
May 11, 2019
Kent RO Customer Care's response Dear Sir,
As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.
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