[Resolved]  Kent RO — replaced all parts of kent ro machine one by one in 1 & a half year

Address:Srinagar, Jammu and Kashmir

I bought kent water purifier last year, after barely a year it needed replacement of its filters that cost me ₹3000/-
Therafter its ro exhausted and had to be replaced again had to spend₹3000/-
Now last but not least its only ramining factory part i. E., motor gave up which again cost me ₹ 2700/-
This way only part left unreplaced is its plastic box
Will company take it as gift from me!
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Jan 4, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Kent RO Customer Care's response
Dear Sir,

We are sorry for the unpleasant experience you had. Our service team will get in touch shortly with an update on this concern.

Warm Regards,
Team Kent
Verified Support
Nov 24, 2017
Kent RO Customer Care's response
Dear Sir,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent
Dec 02, 2017
Updated by RIYAZ AHMED SHOGA
My concern is the money I lost which has not been compensated so what is meant by redressal?
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