[Resolved]  Kent RO — Request ID[protected]

Address:	760001
Website:	[email protected]

This is regarding the Request ID[protected].We have raised a complaint for the Kent purifier that the Filter is not working.There is no water flowing from the filter.The incident happened on 27th Jan 2017
Your Kent technician had come called Mr. Sibaram -[protected].As per the investigation by your technician the spare parts has been installed in the kent purifier are damaged one, which we have repaired by one of your team member just few months back.

Last year in the month of June we have raised a request for the filter issue.During the repair few parts has been replaced for which we paid as well.But this time your techinician refused to repair because the spare parts installed last time are damaged one for which we paid full amount.The person who has done the repair is Arun Sabat

This is highly disappointing service from the Kent.How can you cheat your customers like this.You are installing damaged products and taking the amount from the customer.

Attaching the money receipt previously paid by me.Kindly look into this issue on priority and take serious action against this.As we do not have drinking water.

Hope you will understand and take necessary action.