| Address: | Solapur - Maharastra |
Team,
Not sure why there is so much ignorance, as Kent being a reputed company still they are unable to get the problem resolved, I have got the faulty machine and it is not functioning properly, am afraid that your technician has been replaced my original parts from my machine or the products is duplicate.
Whenever am raising the service requests the tickets are being closed by backend directly without am sharing the OTP...
Pls note, I DIDN'T SHARE THE OTP FOR BELOW SERVICE REQUESTS STILL TICKETS ARE BEING CLOSED, CAN YOU PLEASE CHECK AND TAKE SOME NECESSARY ACTIONS.
Ticket no :[protected],[protected] &[protected]
Category :
Description :
Issue:
Team,
Am facing very serious concerns with the product purchased recently as subjected, Machine is not performing and stops functioning Every alternatively day... Am being very frustrated with this and am not happy with the services provided by local vendors and technicians...
I would request you to kindly arrange someone to investigate and get this addressed or have the product replacement arranged.. the entire process and experience is really disappointed.
Am attaching the products details, kindly help.
The recent ticker raised as below.
User Details:
Name: Geeta Sidram Yeldi
Registered Email: sidram.[protected]@gmail.com
Contact Number: [protected]
Pls do not force me to file a compliant with consumer forums and social media as am very happy customer with Kent from long time and support the Kent as always, but due to recent experience am very disappointed.
I would need a replacement of the faulty product immediately and assist for permanent resolution.
Thank you for your help and support.
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