The annual maintenance is half the price of the water purifier costing Rs 5000, adding to that their rep during installation told us that we need to add an extra external candle to increase the life of internal candles, the purifier exactly after 1 yr stopped working prompted a candle change, now i have to change both internal and external candle costing me Rs 6500 incl service charge, kent is cheating their customers with all these hidden charges, none of these were discussed while purchase of product or during installation, moreover their customer care is very rude and the reply from them is “jo ukadna ukad lo”. Was this information helpful? |
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