[Resolved] Kent RO — RO Not working since 4 days

Khannav

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110064

Please be noted that my RO is not working since 1 nov 2016 and I have register d many complaints on customer care no. And till now no response and service from your side .

Also be noted this RO I purchased 10 months ago and since then there has been many issues and complaints for this product approx 10 to 12 times it has been repaired .

I am highly dissatisfied with the product and service from your agents also I requested many times that this product needs to be replaced as it has been giving lot of problems full machinery needs to be changed .
Because of all this satisfaction and poor response from your team I have been forced to approach consumer court for justice against this defective product being sold by Kent company.

Hope company would not like to spoil their image in social media and in court and will response and take some positive action .

+1 photos

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Dec 17, 2016

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2016

Kent RO Customer Care's response Dear Mr.Khanna,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Nov 16, 2016

Kent RO Customer Care's response Dear Mr.Khanna,

As per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent