Address: | Bangalore, Karnataka, 560038 |
Hi kent team,
Your technician has come for the fix today, 28/12/2017, he is asking rs 5500.00 for the filter fix.
Why we should be paying 5.5k each year to maintain your ro kit.
How come it is failed within 1.5 years?
There was a visit of your technician on 30th january, why he hasn't updated if anything is alarming.
Your system should alarm us rather failing directly.
Why anybody should pay 5.5k every year for a product costing 17k, it doesn't make sense.
If you say it is our negligence than i would say it is your system mistake:
* first thing: your system should alarm much before any critical warning, it did not alarm.
* what your technician minimum checks when he is asked for a check.
Currently, he took service charge of rs 300 for making a temporary fix could be dangerous if the filter is not doing its job properly.
Please take action here and do the needful.
Regards,
Kamal Was this information helpful? |
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