[Resolved] Kent RO — ro water not storage

Surajb

from Mumbai, Maharashtra

Address:

23/4 Ananda Kumar Roy chowdhury Lane shibpur howrah, Howrah, West Bengal, 711102

I purchase Kent Ro machine before 4 months but after 2months it's creating problem ro water not storage so generally I complain log Kent helpline number my last complain logged on 22july 2019 but till now it's not solved there is technican asking for money. Some days before one technician change some parts of machine so yesterday who visited my house they said that parts not original please call that guy who visit last complain logged he is from AMOUR INDIA distributor I also purchase Kent machine from this distribution . From this distributor they can not helped me he said "aap mere see machine purchase karke noukar bana liye Kya ( Mr. Shubhobarta Roy)" is this way to talk your customer. last 3days machine not working I am help less worst service from Kent.

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Aug 28, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2019

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent

Verified Support

Jul 26, 2019

Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance.

Regards,
Team Kent