[Resolved] Kent RO — scam

Nick lyn

from Bali Chak, West Bengal

Address:

Kolkata, West Bengal, 700059

I bought kent ro 13 months ago. I called kent service guy to my house for servicing and he started saying that i have to change all my inner parts it will cost me around 4800 so he started convincing me to extend my warranty at 5800 for 1year rather paying for parts because the warranty will cover it.
So i told that guy just to give a normal service for today and i would be calling him back after 2 days for extending my warranty. Now after couple of hours from servicing there was no water coming out from the storage so i called him back and now he is saying i told you that your inner parts are not working thats why water is not coming. After his service my ro is not working at all
I will suggest every one not to go for any kent products.

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Feb 20, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Jan 18, 2019

Kent RO Customer Care's response Dear Sir,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Provide your contact details at [protected]@kent.co.in . Alternatively, you can also call us at +91-[protected].

Team Kent

Verified Support

Jan 20, 2019

Kent RO Customer Care's response Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards
Team Kent