[Resolved] Kent RO — service complaint

PARVEEN SHARMA

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400706

The annual maintenance cost is so high, with service maintenance contract it comes to about 50% of the cost of the r. O. Every year. The candles are priced so high that it has become prohibitive now. The candles are not available in the open market. The manufactures are taking consumer for a ride by not advising in advance the maintenance cost per year.

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Jan 21, 2019

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2018

Kent RO Customer Care's response Dear Mr. Praveen Sharma,

We are a 100% customer oriented company and this is something we'd never want you to feel about us. We are sorry for your disappointment and we promise to take note of it.

Warm Regards
Team KENT