Kent RO — Service done only two months back and issue persist

I have done kent service two months back and the service guy replaced all parts with 5k~ charges. But the machine stopped working just in two months. The agent fid not mark the support case as closed and hence I am not able to open a new case. Kent customer service number is redirecting my call to the last agent. The agnet is saying new technician will come to do the service.
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Dear Customer, we sincerely regret the inconvenience faced by you. Please share your details at [protected]@kent.co.in or call us at +91-[protected] so that we can quickly resolve it. Regards, Team Kent

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