[Resolved] Kent RO — Service engineers broke the plastic outer fibre cover and misbehaves

nikkips

from Mumbai, Maharashtra

Address:	Gautam Buddh Nagar, Uttar Pradesh, 91
Website:	www.kent.co.in

I have bought Kent RO last year in Sep'15 & & found that with in a year its seal broke. Thogh the same was in warranty agency removed the same free of cost in Aug-16. Now the chok of the filter has damaged. Only a year & 1month has passed after i purchased the product & i have to spend again some Rs.1300/- to got the same repaired. This kindly of product is totall not accepatble & very bad on the part of Kent that they are providing such low quality porduct to the consumer

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Feb 2, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Jan 01, 2017

Updated by nikkips I have bought Kent RO last year in january 2016 and installed on january 12. During 1 servicing service engineer broke the filter and Now the chok of the filter has damaged.after 5 months another engineer broke the outer fiber cover This kind of is totally not accepatble & very bad on the part of Kent that they are providing such low service to the consumers.

Verified Support

Jan 02, 2017

Kent RO Customer Care's response Dear Mr.Tiwari,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Jan 02, 2017