Kent RO — service fraud

Address:

Kolkata, West Bengal, 700006

I purchased kent prime on 05.06.18 and serviced by service center on 10.06.19, bearing request no - [protected], service representative said all filters should be changed, and he received rs 3, 750/ for 4 filters, thereafter just expiry of 3 months filter not working and we again complain to co bearing request no [protected] dt 23.09.19, service representative visit on 24.09.19 and said again all filters require to change, we ask him please check particular which filter require to change, but he said as per co policy all filters should be changed worth rs 3750/, we didn't agree, he left my premises without any solution, thereafter we call personally a technician to check this and he said that on previous service dt 10.06.19 only sediment filter is changed, he pointed that only s/f level colour is 'pink" others are in 'blue', he said replacement filters level always should be in 'pink' colour, he said on 10.06.19 only s/f is changed (Image of filters attach), but i pay rs 3750/ for 4 filters, copy of service invoice attach here, my personal known technician only change ro and filter is running ok without changing others, as a house wife i am cheated.