[Resolved]  Kent RO — service of kent ro purifier

Address:2nd Floor, Old Gupta Colony, New Delhi, Delhi, 110009

Earlier i have aquagard water purifier. without any problem just by observing ad delivered by most stunning female star Hema malini, I took decision to replace my old purifier by Kent RO. But now i am repenting on my decision. Service of Kent Ro is very poor. Even after AMC company is not proving a satisfactory service. Every time company man (who ever come for service) misguide us. from last two week We are drinking unhealthy water, even i have Kent RO purifier. Today i called company for service but without doing satisfactory service, serviceman was compelling to sign over service book. Since TDS of water is below healthy level(it is on dangerous level, it is 45 ), I refuge to sign.
This is my Second complaint against Kent RO. But till date no action have been taken. Quality of kent RO purifier product is very poor, event instrument used in Kent purifier are substandard.
Was this information helpful?
No (0)
Yes (0)
Jul 28, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
Kent RO Customer Care's response
Dear Ma'am,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details. You may also send your details to [protected]@kent.co.in or call us at +91-[protected]

Regards,
Team Kent
Verified Support
Jun 19, 2019
Kent RO Customer Care's response
Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3005
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information