[Resolved] Kent RO — Service Partner (Rachit Enterprise)

UGC NTA NET English Literature Class

Oct 28, 2021

Address:

Gobrapota , Krishnanagar, Nadia, West Bengal

I have registered a service request on 18th of October, 2021. The technician assigned called me but he didnt come. Then i raised a complaint calling customer care of KENT RO. They assured me the technician will visit you on 25.10.2021. But no one came till now. I have contacted service partner "RACHIT ENTERPRISE" but they did not respond my call and sometimes falsely assure me technician is going to your home. I am totally hopeless with the service of RACHIT ENTERPRISE for last one and half years.

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Dec 7, 2021

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Oct 28, 2021

Updated by UGC NTA NET English Literature Class I have registered a service request on 18th of October, 2021. The technician assigned called me but he didnt come. Then i raised a complaint calling customer care of KENT RO. They assured me the technician will visit you on 25.10.2021. But no one came till now. I have contacted service partner "RACHIT ENTERPRISE" but they did not respond my call and sometimes falsely assure me technician is going to your home. I am totally hopeless with the service of RACHIT ENTERPRISE for last one and half years.

Verified Support

Nov 02, 2021

Kent RO Customer Care's response Dear Customer, we sincerely regret the inconvenience faced by you. We are looking into it with a promise to resolve this quickly. Regards, Team Kent