[Resolved]  Kent RO — Service problem-technical

Address:Chandigarh, Chandigarh, 160047

Against service engineer- gurpreet singh
chandigarh
my kent ro was serviced by the above engineer but and as per his advice some parts was changed.
But just after two days, machine started to give some problem and a continuous beep sound is coming.

We contacted to this enginner several times after this and every times he is giving false promise that the same will be repaired within 1 hour, some times within 2 hours, but the matter still unresolved.

1. Kindly do the needful and get is repaired immediately.
2. Kindly take suitable steps against this engineer.
Was this information helpful?
No (0)
Yes (0)
May 28, 2017
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Apr 27, 2017
Kent RO Customer Care's response
Dear Mr.Kumar,

we deeply regret the inconvenience caused. we have shared the same with our concerned department. we will contact you shortly.

Warm Regards,
Team Kent
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3007
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information