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Kent RO

[Resolved]  Kent RO — service provider says - cannot prevent red ant from entering kent ro

Address:KENT RO Systems Ltd. E 6,7 & 8, Sector-59 Noida 201309, Uttar Pradesh, India, Allahabad, Uttar Pradesh, 211001

I made a complaint vide complaint no.[protected] in kent
Service portal. Their representative visited my place. However, said he cannot help preventing red ant from entering into water tank built in kent r o system. If red ant can enter then any other insects can also enter and pollute or contaminate the filtered water in the in built tank. Then what is the use of filtering the water when the filtered water is open to being contaminated / polluted.
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May 25, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Apr 21, 2019
Kent RO Customer Care's response Dear Sir,

Apologies for the inconvenience. Our service team will get in touch with you shortly with an update on this concern.

Regards,
Team Kent
Verified Support
Apr 22, 2019
Kent RO Customer Care's response Dear Sir,

As per feedback received from our service team your service concern is resolved now & the product is working fine. Please let us know in case you need any further assistance

Regards,
Team Kent
Complaint comments 
1 Comment

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Comments

Recently my Kent machine was serviced for the first time..not proper serviced again within a week n again there is a problem. This is anew machine.y can't it be serviced properly in one visit.y we need to book a service call again n again
Reply
Kent RO Customer Care's response, Apr 25, 2019
Verified Support
Dear Mam,

We sincerely regret the inconvenience you have faced. We would request you to please share your details at [email protected]. Alternatively, you can contact us at +91-9278912345.

Regards,
Team Kent
Kent RO Customer Care's response, Apr 26, 2019
Verified Support
Dear Sir,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards
Team Kent

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    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
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