[Resolved] Kent RO — Service required was not proper | |||||
I was having one complain, that in our company we have ur kent ro water purifier which was having some problem. We called your service man and he came and took the moter of the purifier and came after a long time. What he done i don't know, now it is not working properly. What we should understand from this type of service. I thought that your company is the best of all and there will be proper services provided. But what we should understand from this type of service. U should provide proper service man. The man who came for services came and separated all the parts and kept here and there. And connected to the water pipe and said you will get purified water! What is this. Please don't think we are fools. We have complaining from one month to has enterprises but there was no action agaist it. And i also complained on online but there where no response. Im attaching the photo please see it. Im sorry to say that ur services is very poor. If your not having any responsibility then please take your product. And please don't sell these type of products on market. If your not having responsibility or a proper service man please stop to sell these type of products. Take proper action against this in urgent basis please. Regards, Fearest engineering, Prasad. [protected] Thank you. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved Kent RO customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
Your company is worst. I was not accepting this from your company. I was going to buy one but now I'm moving back.
Reply
Dear Mr.Prasad,
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm regards,
Team Kent
we deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
Warm regards,
Team Kent
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