| Website: | www.kent.co.in/kentservice |
I bought the KENT RO 1 year back with alarming system. I am getting free service but need to pay for parts being replaced. Recently after 700 hours o[censored]sage the RO started beeping, Which as per manual is an indication that the filters might need replacement. Now when technician reached, they checked water quality and filter are working as expected! But still they are forcing me to get filter changed! The service technician on my face said we also need to earn something and we will get commission from the parts only which will be replaced. So merely they are playing a scam and forcing me to get the filters changed for their profit.
Spending ~3K each year on service which is not even needed is a big gamble we are being forced into. Really regret my choice o[censored]sing KENT RO, such a big company and doing such stoop actions. Was this information helpful? | 
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