[Resolved]  Kent RO — servie

Post installation warranty card was not provided to me and even after multiple request to vendor duplicate warranty card was not issued.

Every month (For last 5 months) the kent machine stops working and technician asks to replace certain parts which cost around 4-5k.

What is the point of having such a machine? My neighbor is having a aqua guard machine which is working absolutely fine.

If my kent purifier issue is not fixed, i will also move to aqua-guard.
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Aug 5, 2018
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2018
Kent RO Customer Care's response
Dear Sir,

We deeply regret the inconvenience caused. Customer satisfaction has always been our priority and we are promising you that we will resolve this as quickly as possible. Please share your contact details via direct message. You may also send your details to [protected]@kent.co.in or call us at +91-[protected]

Warm regards,
Team Kent
Complaint comments 

Comments

I have raised a complaint against my kent ro ( water waste management) and the complaint has been registered. Technician had not attended but still the complaint has been closed stating it is resolved. I had received an sms for the same.

Complaint no:[protected]
assigned to mr. Venkat - mobile - [protected]

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