[Resolved] Kent RO — support hook broken - kent pearl ro

karuelango

from Coimbatore, Tamil Nadu

Address:	Coimbatore, Tamil Nadu, 641028
Website:	www.kent.co.in

My kent pearl ro is under warranty. On 02.09.2018 one of the support hook broken. Immediately i have registered the complaint using their app. My request id is[protected]. On 03.09.2018 i received an sms with details of the service engineer. Until 4 pm no body called or attended and lethargic answer from customer care too. Serious manufacturing defect.

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Oct 6, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 05, 2018

Kent RO Customer Care's response Dear Sir,

We deeply regret the inconvenience caused. Our service team will get in touch with you shortly with an update on this concern.

Warm Regards,
Team Kent