[Resolved] Kent RO — time taken for installation

tk87

from Delhi, Delhi

Address:

110070

I have shifted my residence and placed an installation request on october 23, 2017 afternoon. It is now october 25, 2017 evening and there is still no technician that has visited. On calling the customer care number; i was told that it is festive season and we are short of technicians. Like seriously?? Is kent some local supermarket that does not have manpower during festivals. Is this the service that is promised??

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Nov 27, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2017

Kent RO Customer Care's response Dear Sir,

we deeply regret the inconvenience caused. Please share your registered contact number and machine serial number with complete address details with us at [protected]@kent.co.in We will get in touch with you at the earliest.

Warm Regards,
Team Kent