Kent Ro — to return back machine which has a problem from installation

 
1 Review
India
 Sathiyavlr on Jul 12, 2019
Hi,
From the day 1 of installation the machine - kent grand star had a problem with the notification of low minerals. Registered too many service request and none of the service engineer can resolve the issue. It's more than 15 days not able to use drop of water. Please let us know the procedure to refund. We are getting more stress due to this.

Regards,
Sathiya.
[protected].

Complaint Status


[Jul 12, 2019] Kent RO customer support has been notified about the posted complaint.
Verified Support
Kent RO Customer Care's response, Jul 12, 2019
Dear Sir,

We tried to calling you on your given mobile number but your call was not connected. Please provide us your alternate contact number so that we can contact you shortly. 
Verified Support
Kent RO Customer Care's response, Jul 12, 2019
Dear Sir,

We tried to calling you on your given mobile number but your call was not connected. Please provide us your alternate contact number so that we can contact you shortly. 

Regards, Team Kent
Verified Support
Kent RO Customer Care's response, Jul 13, 2019
Dear Sir/Ma'am,

As we have not received any response from your side, we are closing the ticket. Please let us know in case you need any further assistance.

Regards,
Team Kent
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    Kent Ro - to return back machine which has a problem from installation