[Resolved] Kent RO — totally satisfied

Mcseh

from Delhi, Delhi

Address:

New Delhi, Delhi, 110091

We have kent water purifier system and from last 4 months we are facing frequent issues. Your technicians are not able to identify the issue and change the parts. (Paid for the parts). It's corrected only for few day. We are paying service charges for the same complaint repeatedly.

Technician pappan came 4-5 times and last time he got other technician to help him but still we are again facing the same issue.

Are they being told to correct the fault temprorily??

Now again we are facing the same issue. Registered the complaint today and again we will be charged. we could have got new ro with the amount being paid as service charges.

15days given for the same complaint is very less when your machine doesn't work well and the kind of staff you have.

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Oct 18, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 13, 2017

Kent RO Customer Care's response Dear Sir/Madam,

we tried to contact on your given number but number was switched off.Please provide your registered contact number and machine serial number details at [protected]@kent.co.in We will contact you shortly.

Warm Regards,
Team Kent