Kent RO — Unethical behaviour by distributor and the company for the after sales support & services

Address:

Gautam Buddh Nagar, Uttar Pradesh, 431603

I have Kent RO nM/C o purchased through their authorised dealer M/S Smita Medical store Nanded, Maharashatra State. We have very much upset with the service support as well as repetadly problems with the M/c and every time service engg. advised to replace new parts which are very expencive. The most funny thing is these parts are not working exactly after complition of one year means warranty period over. Second thing is when we replace one parts within week or next week definatly second part will be failiver and again the working of RO kent stop, For new parts supplier offer only 3 months waarranty, once you replace second part within few days third part be failiver and again the same story told by the engg and ask to replace it with very huge cost. its process take 3 moths then warranty of 1 st replacement once over & it get failiver .Over all expences for all thses spare parts for three months is around 2500 to 3000 with extra service charges . Kent Ro was purchased at the cost of 16500 & yearly expences is around 10000 to 12000/ When i discussed with the service engg why this happen again & again they have not answerd. Its day light robbery by the company & his distubuter. pls suggest & take immidiate action against them.