[Resolved] Kent RO — unprofessional technician

Pulkit Sikka

from Delhi, Delhi

Address:

New Delhi, Delhi, 110058

I want to raise complaint for technician ashok kumar he visited my home since my ro was not working he was sent by the company he changed some part which costed around rs 1735 and after 1 day i called him i told him that my part is not working he said he will come but he diddnt after i was not at home for a month so again i called him he said wrong no. This is type of cheating with me my machine no. Is[protected] i want some action to be taken against the technician

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Jul 1, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

May 28, 2018

Kent RO Customer Care's response Dear Sir,

Apologies for the inconvenience. We're forwarding your concern for further processing & will respond with an update soon.

Warm regards,
Team Kent

Verified Support

May 31, 2018

Kent RO Customer Care's response Dear Sir,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm regards,
Team Kent

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Comments

sdebsnlue

from Patiala, Punjab

Not working ro at Telephone Exchange urban Estate Phase-2 patiala. Leakage of water from Ro and the water not purified. Kindly repair it as early as possible.