Kent RO Customer Care
Kent RO Systems Ltd
Website: | www.kent.co.in |
Address
A-2, Sector-59 Noida Gautam Buddh Nagar District Uttar Pradesh India - 201309 |
Customer Care Phone Numbers and Contacts
Toll-free:
Mobile:
Customer satisfaction rating

Awesome! This company provides an awesome customer support service, responds to our every notification, and resolves most of the user complaints.
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Kent RO Complaints & Reviews
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Kent RO — Against technician
Technician has cheated me by changing the workable membranes and charged me rs 5050. I am going to lodge an fir against him. I also want to aware you that why you have keeping such fraudesters as technicians and he has not provide me any bill for the charges that he has taken.
Complaint Status
[Sep 06, 2020] Kent RO customer support has been notified about the posted complaint.
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Kent RO — i am lalan kumar from bihar and my contact no is 6202072830
I bought kent rao approx eight ago
And now it is not working proper and water filter so i registered a complaint regarding call coustmer executive and he says you buy from reliance and reliance provided service then i call reliance he says your mobile no is not registered so i am not provided service and both executive ask your product is in warranty then i say yes then he says if want chargeable service then i provided and i say my why are you giving me warranty on this product if you want to charge only make a fool coustmer i personally realise that in future i never buy such products
And now it is not working proper and water filter so i registered a complaint regarding call coustmer executive and he says you buy from reliance and reliance provided service then i call reliance he says your mobile no is not registered so i am not provided service and both executive ask your product is in warranty then i say yes then he says if want chargeable service then i provided and i say my why are you giving me warranty on this product if you want to charge only make a fool coustmer i personally realise that in future i never buy such products
Complaint Status
[Sep 04, 2020] Kent RO customer support has been notified about the posted complaint.
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I have purchased a ro machine from csd in shillong on[protected] and thereby i contacted customer care for its installation....
Kent RO — Not attending to my complaint no 20083100780
Refused to attend my complaint no [protected] since I have purchased the product from reliance digital chennai.
Since I am ready to pay for the kent company service, still refusiing company service even after I am ready to pay, amounts to gross negligence snce the product is of Kent authorised product in India.
I therefore request to kindly arrange authorised kent service at the earliest.
Thanking you
Radhakrishnan
Since I am ready to pay for the kent company service, still refusiing company service even after I am ready to pay, amounts to gross negligence snce the product is of Kent authorised product in India.
I therefore request to kindly arrange authorised kent service at the earliest.
Thanking you
Radhakrishnan
Complaint Status
[Aug 31, 2020] Kent RO customer support has been notified about the posted complaint.
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We have taken kent 16052 electronic kettle from kent ro system. Our kettle is not boiling water after two days. We have complaind...
Kent RO — Kent ro bad service
We had lodged a complaint on 22nd august, since there was no water in our kent ro system.
An engineer called akash, came against complaint number[protected]. The engineer said that the motor was not working and a area service manager would physically view the issue to ensure that the motor was not working.
However, no such person came. We were assigned another engineer, shailendra, who is yet to visit.
Kent ro service is pathetic and worse, when someone takes out an amc, where most parts are covered.
Water is an essential service and kent ro, treats it very lightly.
An engineer called akash, came against complaint number[protected]. The engineer said that the motor was not working and a area service manager would physically view the issue to ensure that the motor was not working.
However, no such person came. We were assigned another engineer, shailendra, who is yet to visit.
Kent ro service is pathetic and worse, when someone takes out an amc, where most parts are covered.
Water is an essential service and kent ro, treats it very lightly.
Complaint Status
[Aug 24, 2020] Kent RO customer support has been notified about the posted complaint.
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Recently we did serving of our kent ro and changed its motor with new one. But the service provider took the old motor along...
Kent RO — complaint of bhandari kent ro service provider indore
Quite surprising that you have made unprofessional as kent ro service provider, one is bhandari kent indore.
From last 6 months no body has turned up for service and on 14th august 20... We get a call for fixing service appointment... The lady had a talk for 15th august, we said ok and till this time no body has reported.
I rang up today at 10am... Resulted in only asking for amc with n o visit in last 6 months.
Are these service providers are meant to mint money without any visit from last six months
From last 6 months no body has turned up for service and on 14th august 20... We get a call for fixing service appointment... The lady had a talk for 15th august, we said ok and till this time no body has reported.
I rang up today at 10am... Resulted in only asking for amc with n o visit in last 6 months.
Are these service providers are meant to mint money without any visit from last six months
Complaint Status
[Aug 21, 2020] Kent RO customer support has been notified about the posted complaint.
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I have purchased the kent grand new mineral ro and it stopped working within one year. I raised a service request to the customer...
Kent RO — kent ro uv purifier malfunctioning
Hi.
We have got the kent purifier installed for less than 2 years and during the routine service the technician advised us to change the internal filters that we allowed him to do. However, he could not do the proper servicing and immediately afterwards the purifier started to form algae in the water container. Please help.
We have got the kent purifier installed for less than 2 years and during the routine service the technician advised us to change the internal filters that we allowed him to do. However, he could not do the proper servicing and immediately afterwards the purifier started to form algae in the water container. Please help.
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Kent RO — out filter not available kent ro karauli and service boy bad free service
I kent ro selling offline karauli shop but four free service not done due to service boy and shopkeeper and out filter change device boy but not kent ro filter he done aqua filter and havey charges...
Complaint Status
[Aug 15, 2020] Kent RO customer support has been notified about the posted complaint.
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Sir,
I have submitted a request for installation of my new kent ro on 12 aug 2020. My installation service request...
I have submitted a request for installation of my new kent ro on 12 aug 2020. My installation service request...
Hello team
My name is Sudheer, from thukkuguda, hyderbad
I have registered a service request to kent...
My name is Sudheer, from thukkuguda, hyderbad
I have registered a service request to kent...
Dear Sir
Subject: Poor quality of KENT Autosoft a product of KENT purchased vide Tax Invoice No. S[protected] DT. 26.06.2020-REG...
Subject: Poor quality of KENT Autosoft a product of KENT purchased vide Tax Invoice No. S[protected] DT. 26.06.2020-REG...
Dear sir
Please refer to the captioned subject.
It is an extremely sorry affair which compelled me...
Please refer to the captioned subject.
It is an extremely sorry affair which compelled me...
Kent RO — non installation of kent ro filter
Dear kent representative
I have purchased one kent grand ro filter. But vendor has not installed my filter completely as yet on today. He left and gone away. He was demanding money. His behavior was very rude. I am completely shocked with the service of kent and feeling ashamed of purchasing kent ro. Plz take immediate solution for installation of new purchased kent ro which is not yet completely installed.
This is the very poor service of kent post sale service. If not resolved the issues i may escalate the issues ahead.
I have purchased one kent grand ro filter. But vendor has not installed my filter completely as yet on today. He left and gone away. He was demanding money. His behavior was very rude. I am completely shocked with the service of kent and feeling ashamed of purchasing kent ro. Plz take immediate solution for installation of new purchased kent ro which is not yet completely installed.
This is the very poor service of kent post sale service. If not resolved the issues i may escalate the issues ahead.
Complaint Status
[Aug 06, 2020] Kent RO customer support has been notified about the posted complaint.
Post sale service of Kent is very poor.No body bothers to take pain to resolve the issues.once you purchased Kent RO items you will feel cheated certainly.I recommend people not to purchase Kent RO.
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Kent RO — Not providing service [Resolved]
Sir/mam
i have called kent ro customer care number ([protected]) for service request for my ro system .They registered...
i have called kent ro customer care number ([protected]) for service request for my ro system .They registered...
- i bought kent ro filters in 2017.
- the filter was working fine for first 1 year and water taste changed and i called...
- the filter was working fine for first 1 year and water taste changed and i called...
I purchased kent ro in oct. 2019 from amazon.in my machine i didn't get the warranty card. After 6 months i faced some issue...
Latest Resolved
- Kent Grant + Machine Serial No: KR2008005225
- WATER WORLD KENT SERVICE VIJAYAWADA Fraud & not replacing candles within warranty period
- Bad Behavior while Installation to customer and asking money without stamp on warranty card
- kent ro water purifier bad customer support
- Not providing service
- No response since 10 days. Very disappointed
- Water is not coming from the kent pearl purifier
- poor ineffective servicing of kent ro
- kent ace plus water purifier delay in servicing everytime
- poor service and dissatisfied amc
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It is frustrating that in the span of 4-5 months product got damaged or may I say that plastic quality of Kent is very poor or I received damaged piece of Kent RO. I want KentRoSystem to act on my complaint immediately and do the needful. Area manager is saying plastic is not covered under warranty .Are they making money by fooling customer