| Address: Sangam Vihar near Bharat gas agency shukla Chauraha jankipuram extension Lucknow Uttar Pradesh 226021 |
Dear Sir/Mam
Sir, I want to tell you that in October the technician told that the filter is bad and needs to be replaced. For which money was asked by the technician and wrong information was given that there is no warranty in the filter. The technician came again and was told by him that the filter has a guarantee of three months. The company is fully responsible for this.
I called the technician from the registered toll free number of Cantt in October, if it is not recorded anywhere in your record, then what is the fault of the customer. If someone is providing local service in the name of your company, then what is the fault of the customer in this, then the company should take it into consideration.
Machine serial no - KR[protected]
How many times have I spoken to you, (Kent )your saying sorry will not compensate for my loss, please make proper arrangements to compensate for my loss.
Kent RO customer support has been notified about the posted complaint.
