Kent RO — Useless scrap and pathetic service

Address:Gurgaon, Haryana, 122001

I bought a Kent RO Super plus model on April 1 2016 and the machine was installed on April 3 2016. The machine only worked for one day and stopped working thereafter. When I called the customer care people on April 5 2016 they didn't registered my complaint saying I have to wait for next 12 hrs. Moreover they gave me silly response to provide them with a new mobile number as my mobile number is registered with the earlier Kent ro machine which I bought for my mother 6 months back.. They even refuse to alter my address... Now I am thinking why I bought such a useless crap.
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Kent RO customer support has been notified about the posted complaint.
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Dear Mr.Madam,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent

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