[Resolved] Kent RO — Uv water purifier

neeraj goel 1

from Jammu, Jammu and Kashmir

Address:

180012

I have a Kent UV water purifier. The motor pump and other parts were changed in Dec 2106. Now again I have the same issue as it is not working. I did book a complaint on 22.04.2017. After repeated call at Jammu Service centre, no body showed up for its repair. Every time the people at the service centre take it very lightly. My office is dependent on purified water only for drinking purpose. Facing such a hardship...

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May 28, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2017

Kent RO Customer Care's response Dear Mr.Neeraj,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Apr 27, 2017

Kent RO Customer Care's response Dear Mr.Neeraj,

As per telephonic discussion, please provide your registered contact number and machine serial number at [protected]@kent.co.in We will contact you shortly.

Warm Regards,
Team Kent