[Resolved] Kent RO — Very bad customer service

Dineshrwt49@gmail. Com

from Delhi, Delhi

Address:	201005
Website:	Na

I am Kent customer for around 8 years. Livsafe water solutions provide the customer service in my area that is Shalimar garden sahibabad ghaziabad however it has been 4th day with my issue unresolved. They are not at all bothered about their customers giving very bad name to Kent organisation. I would suggest Kent to rethink about their association with livsafe water solution as it take years to establish in market however it take no time to loose reputation and customers. It is competitive world where good customer service is one of the important factor and should be looked in seriously

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Mar 27, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2017

Kent RO Customer Care's response Dear Mr.Rawat,

we deeply regret the inconvenience caused. We have shared the case id[protected]
with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Feb 23, 2017

Kent RO Customer Care's response Dear Mr.Rawat,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent