[Resolved]  Kent RO — very bad service. service person doesn't know the purpose of components

Address:

Chennai, Tamil Nadu, 600117

Very bad service. The service person does not even know the purpose of the pump and say that pump is responsible to separate bad water and simply changes fr to let water out. Frt was changed just in previous service 2 months back. And again why do you have to change fr again. Tds remain same after all service done. So your service persons know only to change frt just to showcase some service is done and go away with a service charge but issue not properly fixed. Why do you have to send persons with no knowledge and just get service charge each time. We faced issues 3 times in 4 months time and paid around 6000 in total. Which costs to other filters available in market. Which is a total loot in the name of service and cheating people. Also places some bad quality product during service.