[Resolved] Kent Ro — very poor service from aqua world service

 
2 Reviews
 pranav76 on Feb 18, 2018
From last 2 days i am calling aqua world bangalore to fix the kent to pearl which i have and not functioning well. The lady on the phone talking very rudely and doesn't know how to talk to customer. Don't know why kent has given them agency to provide services if the are lacking in basic ateiquete.
I am calling them frequently to address the issue and they keep on telling today/tomorrow and so far the issue is not resolved. When i have asked when the person will come then lady on phone told that when they are free they will look into it. There is no confirmation as well when the technician will come and fix it. Very poor service from kent and aqua world bangalore
Complaint marked as Resolved Mar 30, 2018

Complaint Status


[Feb 18, 2018] Kent RO customer support has been notified about the posted complaint.
Verified Support
Kent RO Customer Care's response, Feb 19, 2018
Dear Mr.Pranav,

We regret that you are facing issues. Our service team will get in touch with you shortly with an update on this concern.

Warm Regards,
Team Kent
Verified Support
Kent RO Customer Care's response, Feb 21, 2018
Dear Mr.Pranav,

We've been updated by our team that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent
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Comments

Hi

We have purchased Kent RO pearl model but our experience of kent service is very bad.local service centre engg misguide i.e our Kent RO not working properly(water seapage).so pls do the needful & do proper guidance.

15 Gobind bagh, Rajpura Road 

Patiala

Kent RO 

KR[protected]

[protected]/[protected]/[protected]

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    Kent Ro - very poor service from aqua world service