[Resolved]  Kent RO — want my refund

Address:	Budaun, Uttar Pradesh, 243638
Website:	www.kent.co.in

I hv booked demo in kent ro. They said its free of cost nd some1 from kent come to ur house nd gives demo which water purifier suitable for u. After 2-3 days i received a call from their local vendor aryendra ([protected]) that demo is not free.. They want petrol charges.. And my parents give them.. I called to customer care they said we don't charge anything... I said then raised this issue... And refund my amount.. On daily basis i m chasing customer care seems they are not interested in refunding my balance... This is cheating... Everytime i chatted to the customer care they said: "we regret this and request you to please wait you will be contacted soon for the same". I have waited 48 hours no calls no msg no emails i receive regarding this... I just want to buy a water purifier from kent.. Now i m not interested at all. Just want my refund they took my parents.. And that delivery boy gives a false demo to my parents.. Some iron rod put into the boiled waiter.. Water goes brown... That's it... This is not the standard procedure... Now i m not going to buy anything from kent... Please help me...