Kent RO — Water purifier not working while in warranty.

Address:560102
Website:www.kent.co.in

My water purifier ken grand+ is not working since yesterday. It was purchased on 23/08/2016 and still under warranty. This is the 4th call since it was installed. I think this is bad piece or failed product and i seek replacement of new or higher piece with better reliability. We cant risk our life due to unsafe water caused by irresponsible and unsafe product.

Please need
Was this information helpful?
No (0)
Yes (0)
Kent RO customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm Regards,
Team Kent
Info sent to [protected]@kent.co.in.
They came and did a temp fix but its not yet replaced. May i know the number of highest authorities please?
It has again failed in a weeks time after they fixed it. Can someome please provide me contact number of VP or GM ? I need a new piece and this type of patch work is not going to help.

Regards
abhinn

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kent RO
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    67%
    Complaints
    3006
    Pending
    528
    Resolved
    1842
    Kent RO Phone
    +91 92 7891 2345
    +91 12 0307 5075
    Kent RO Address
    A-2, Sector-59, Noida, Uttar Pradesh, India - 201309
    View all Kent RO contact information