[Resolved] Kent RO Water Purifier — pathetic service, very bad behavior to customer

[email protected]

from Noida, Uttar Pradesh

Address:

Ghaziabad, Uttar Pradesh, 2010

My complaint is after installation no any response or notification get from kent ro for regular services. Now when i inform about service, then he gave the answer to give service on a paid basis while i could not given any service after installation. Is not any responsibility to know how many ro machine install in particular areas and was given regular service in warrenty period. He keep quit and wait to cross warenty period
. Very bad and poor service and rude behaviour to customer.
Ithink they have only intrest to sale the products.

Neeraj

Was this information helpful?

No (0)

Yes (0)

Oct 6, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Sep 04, 2018

Updated by [email protected] My complaint is after installation no any response or notification get from Kent RO for regular services. Now when I inform about service, then he gave the answer to give service on a paid basis while I could not given any service after installation. Is not any responsibility to know how many RO machine install in particular areas and was given regular service in warrenty period. He Keep quit and wait to cross warenty period
.VERY BAD AND POOR SERVICE AND RUDE BEHAVIOUR TO CUSTOMER.
Ithink they have only intrest to sale the products.

Neeraj

Verified Support

Sep 04, 2018

Kent RO Customer Care's response Dear Sir,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Warm regards,
Team Kent