[Resolved] Kent RO — water purifier problem

Srikant Chaudhary

from Noida, Uttar Pradesh

Address:

110032

I have launched the complaint in the warranty we feel that water taste is not good and purifier was not working properly but they said it is good as our neighbours are also said at that time water taste is not good but they denied and they said it is working properly and after 2 days it stops working and again he visit to check the machine and said that filter needs to be changed and they charged me for the same and took the service charge and filer charge 1300 rs.

"warranty me prduct tha to bola ki sahi hai taste and 2 din baad bolte hai ki filter kharab hai change krna hai qki warranty khatam ho gyi thi"

This is the way that they are following to cheat the customer.

Please check this case and help us to find the resolution.

Regards
Shrikant
[protected]

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Nov 15, 2017

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2017

Kent RO Customer Care's response Dear Mr.Shrikant,

we deeply regret the inconvenience caused. We have shared the same with our concerned department. We will contact you shortly.

Warm Regards,
Team Kent

Verified Support

Oct 13, 2017

Kent RO Customer Care's response Dear Mr.Shrikant,

as per our service department, your problem is now resolved. Thanks for your patience and cooperation. Let us know if you require any further assistance.

Warm Regards,
Team Kent

Oct 14, 2017

Updated by Srikant Chaudhary how is it resolved ???????

no please contact me . otherwise i will shoot a case in consumer court ..

you making the fool of me

ok ! fine

let me take legal action