[Resolved]  Kent Ro / Water Purifiers — product not installed since 28 days

Address:

Hyderabad, Andhra Pradesh

Dear sir/madam
WORST SERVICE. VERY VERY DISAPPOINTED AFTER PURCHASING
KENT Ro
I am a new customer of your company, and very very much
disappointed from the service of your company. I purchased kent
supreme
RO from hyderabad, from bajaj Electronics panjagutta .And its being
one
month and our Kent is still packed in the box.
When we contacting CUSTOMER CARE no [protected] toll free
number we r
asking for any service they are giving another no of their engineer
[protected] Karimnagar. When we contacting this person first he is
not
attending calls .trying 5, 6 times he is attending call and saying
instalation charges 500 i[censored] agree we will send technician in 3 to 4
days
but no one came till 28 days.iam agreed and told ok sir I will pay what
how
much u ask .till it is not installed .This the service ur providing to
coustermer. Its actually giving me
feel, i am calling in some government customer care, actually its
worst than that.
You are running a Private company, and your are providing such
services. Customer satisfaction, the basic of marketing strategy,
and you have a lot no. o[censored]nsatisfied customer, as you can Google it
on customer forum.
Kindly understand, the whole thing will reflect on the name of your
company. Obviously, i would never refer anyone this kent RO
company so will
do the other unsatisfied customers.
I am sending the address where the RO has to be installed.
And i request you to arrange something for there and do it for the
sake of your company name.
See after spending Rs.16, 800/- on machine which was not installed
on said time, I must get have a lesson on behave, !!
WOW!!! What a company and what a service!!.
Look in to the matter do the need full
Thanq
Adrees to instalation
Srikanth gajelli
[protected]
Ho. No 2-96
Post, village & mandal : bhimimni
Constituency : bellampally
District : adilabad
State : andhrapradesh