Kent ro has perhaps the worst customer service. I have annual amc contract for kent ro installed at my home. For 2 days after lodging customer complaint, they kept on promising to send a service engineer. But these are all false promises by their customer care team. Kent ro owner dr mahesh gupta seems to be a big fraud who flaunts his scientist background and has even become president of phd chamber of commerce. I reality, he and his company do not bother about customers once they have bought their product.
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Sep 19, 2016
Complaint marked as Resolved
Kent RO customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2016
Kent RO Customer Care's response Dear Sir,
We deeply regret the inconvenience caused. We have shared the same with our concerned department. Someone will contact you shortly.
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