[Resolved] Kent RO — water ro system

Mamta 80

from Hyderabad, Telangana

Address:

Kolkata, West Bengal, 700033

Highly irresposible behaviour, a bunch of cheatsters fraud, would recommend never to buy kent filter. Inspite of repeated remindets and calls, the technician does not even turn up to check the product, moreover the peopleat the complaint centre are simply unaware of the procedure to be followed. Ii had lodged a compaint at the service centre on 25th august 2018, but there is very poor response. They charge us rs 5000 for a yearly contract on service, but when the service is required there is no follow up, the technician and the entire management gives lame excuses which lead nowhere. Really feel so pissed off calling them ip regularly but with no response at all. My filter is yet not working till date

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Oct 10, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2018

Kent RO Customer Care's response Dear Madam,

As per telephonic discussion that please send your registered contact number, machine serial number and complete address details via private message or at [protected]@kent.co.in You may also call us at +91-[protected].

Warm Regards,
Team Kent

Sep 07, 2018

Updated by Mamta 80 I have alrready send the mail, kindly check and revert as soon as possible, along with a copy of the contract papers. Awaiting quick action

Verified Support

Sep 08, 2018

Kent RO Customer Care's response Dear Madam,

Thanks for sharing the requisite details with us. Our service team will get in touch with you shortly with an update on this concern.

Warm Regards,
Team Kent