[Resolved] Kent RO — WATER WORLD KENT SERVICE VIJAYAWADA Fraud & not replacing candles within warranty period | |
I was using Kent from long time this was my 3 filter, as my candles r blocked so output of water decreased the so called people came WATER WORLD VIJAYAWADA people came & replaced but there is no output from next day so I filed service in app then again water world people came & CLEANED WITH LIME SALT AND THE MINIMUM OUTPUT ALSO COMPLETELY SHUT DOWN NO DROP OF WATER IS COMING FROM NEXT DAY . The Kent service I registered in app again so this time alloted for new service guys so they checked & said RO should be changed RO IS WITHIN 3 MONTHS WARRANTY BUT AS THESE WATER WORLD PEOPLE DIDNT UPDATE THERE IS NO BILL IN ONLINE REGARDING REPLACED THEY COMPLETELY DID FRAUD BY NOT UPDATING BILL SO NEW PEOPLE SAID TO CONTACT THEM I CONTACTED WATER WORLD THEY SAID THEY WILL COME & cHANGE RO BUT DIDNT CHANGE.this drama is running SINCE LOCKDOWN TILL NOW NO ONE IS ATTENDING & rectifying it I WANT GOVERNMENT TO TAKE SEVERE ACTION AGAINST WATER WORLD PEOPLE & Kent RO TO NOT COMMIT THESE KIND OF FRAUD AGAIN & I want NEW RO REPLACED or MY MONEY BACK when I apply for service THESE WATER WORLD VIJAYAWADA NAGIREDDY, BARATREDDY CANCELLING COMPLAINTS AS THEY NEED TO PAY / replaceRO SO NOT LIFTING CALLS & CANCELLING COMPLAINTS This was happening since 2020 complaints TEY CHARGED 1 visit 4000 change of money for candles change & 2VISIT some 400 I think but no change in middle of service the closed complaint is new service people PLZ TAKE STRICT ACTION AGAINST THEM & REFUND MY MONEY / REPLACE MY CANDLES & RECTIFY MY PROBLEM as I faced HEALTH PROBLEM DUE to no proper availability of water during these COVID TIMES Was this information helpful? | |
Dec 4, 2020 Complaint marked as Resolved After I raised a complaint they booked complaint that is service complaint again and alloted the new engineer, not from water world service they came & resolved the issue I don’t want this to repeat again from KENT Kent RO customer support has been notified about the posted complaint. | |
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