| Address: | New Delhi, Delhi, 2018107 |
Mr Mahesh Gupta, The Kanpur IIT Alumni has created a system out of his greed for money, to loot the Buyers.
He sell his product at competitive rate with the help of Mrs. Hema Malini( The poor Lady) but the actual fraud start after that.
Almost at the completion of one year, comes the service part. so called, technical expert visit your place, first he'll try to sell you the AMC and if you deny them, they will advice to change 2-3 parts in the current RO machine which will cost you 4-5k. In case you do that, and god forbid if something else happen in next 4-5 months, then again the same process follows.
Customer care team is of no use. They always look into your complaint and share your feedback to the management and will do nothing or nothing happens.
End result...you tend to pay 4-7 thousand/anum for a water purifier which had costed you 15-20 thousand.
And the best part is that every spare has guarantee of only three months so you can't claim anything if something happens after that. If the technician comes to you place, he'll charges Rs 300 but if some problem occurs after 15 days, you have to pay again for calling the technician.
So if the company doesn't have qualified technician, it’s the customer who have to face the brunt.
In nutshell... this is the worst RO system, developed by the company and sold with the help of celebrity to befool the people.
This is just a sincere effort from my side to make people aware about the fraudulent company created by Mr.Mahesh Gupta.
Regards
Abhishek Agnihotri
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