[Resolved] Kent RO — worst service by kent authorized service engineer

Abhishek2345

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

In my ro was serviced by kent authorized service engineer before 1.5 months. He replace all filter and charge me rs. 4985 and said for 3 months warranty. Filters were not installed properly during service. Now with in two months ro is producing loud noise of vibration among filter. Now when i am calling customer care they wants rs 300 more for see this issue which was created by them only. Attached the complain number and charges text message from kent ro.

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May 24, 2018

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2018

Kent RO Customer Care's response Dear Sir,

we deeply regret the inconvenience caused. We're forwarding your concern for further processing & will respond with an update soon.

Warm Regards,
Team Kent

Verified Support

Apr 17, 2018

Kent RO Customer Care's response Dear Sir,

As per your telephonic confirmation that your concerns have been addressed & the issue is resolved now. Thank you for your support.

Warm Regards,
Team Kent