[Resolved]  Kent RO — Worst service of kent

Address:

700059

Sir I would like to ask you do you think customer as fool or do you want to harass customer all time just for supplying the basic necessity water I have been using kent since last 1 and half year and even i have recommended both my brother to use kent as water is pure. But sorry to inform you I didnt know I will get such poor service for my new kent My purchase date of kent is 19/4/2015 its just 7 months not even passed i had to call your service man for more than 50 times I purchased it from LAHMA TRADING, 1/2/1, Nityagopal Chaterjee Lane, Kolkata-700037 phn no-[protected] My kent is purchased under the name of Saligram Narsaria(HUF) DC 8/1 narayantalla West, Kolkata-700059 Service is being provided by EXPERT SERVICES, 9/H/8 K.B. Row Kolkata-700002 sl no.KR[protected] Repeatedly i am in touch with the service prover of kent MR. Prasun-[protected] You can confirm from him once my complain is lodged action is taken after 7-8 days after repeated phone calls You all dont value time and water I have purchased kent so that i dont have to buy water from outside but within 7 months i have to buy water for 4 month and i cant drink water who will pay me the cost for buying water on an average monthly 3 4 times i am calling your service provider after lodging complain he is coming after 7 8 days and again after 2 days same problem whats wrong with the service yours service provider is putting old parts in my new machine and every time making fool of me how long this will continue from the day i have purchased kent i am facing some or the other problem i have also spoken to kent area manager Mr. Shankar Banerjee-[protected] but no action is taken i want immediate reply back from your side and immediate replacement of kent machine without installation cost and warranty from the date of replacement if this is the condition of your service its better not to recommend any of my relatives about kent. Kindly take actions at your service centre level for unnecessary haraassing customer and resolving complains after so long time i just cant understand why i have paid service contract fees to you when you cant provide service at time and unnecessarily haras us If you cant provide service on time kindly close down all your service centre and selling products i am lodging the same complain in consumer court also.. seeking for your immediate reply kindly open the attachment photo copy of bill, warranty card and service contract receipt is attached my contact number [protected] sanjay narsaria