[Resolved] Kent — Service is not good even in guarantee period also

a s r Murthy

Address:	Rangareddy, Andhra Pradesh, 500048
Website:	customer.kent.co.in/Customer/Dashboard.aspx?msg=K0786

I had made a service request at 8 am on 24.6.2016 as the kent water purifier is not at all working (I had purchased the item during the month of september, 2016) and requested thatthe engineer should come before 10 am or after 6 pm.

All the engineers are disturbing me during office hours and no one is turning back at the requested time

Even after 72 hours.

The engineer no. Sent through sms by the company is switched off

I am complaining the company every day. Only a robo reply is coming.

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Aug 6, 2021

Complaint marked as Resolved

Kent RO customer support has been notified about the posted complaint.

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Kent RO Customer Care

from Noida, Uttar Pradesh

Verified Support

Dear Mr.Murthy,

we deeply regret the inconvenience caused. Please share your contact details with us at [protected]@kent.co.in. We will get in touch with you at the earliest.

Warm regards,
Team Kent