[Resolved]  Kent Water Softener — it has been installed badly in my absence and your service engineers do not take responsibility

Address:122018

I had called a person in the name ajay from kent his phone number is [protected].
He fleeced me saying i don't need kent so i will install another machine which will work better.
And he put some sand filter and vanished.
I called kent and had to pay for water softner and install that.
Now both are leaking and in terrible shape.
I need a resolution asap.
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Nov 6, 2019
Complaint marked as Resolved 
Kent RO customer support has been notified about the posted complaint.
Verified Support
Oct 03, 2019
Kent RO Customer Care's response
Dear Ma'am,

We sincerely regret the inconvenience you have faced. We are looking into it with a promise to resolve this quickly.

Regards,
Team Kent
Verified Support
Oct 05, 2019
Kent RO Customer Care's response
Dear Ma'am,

As per update received from our service team your ticket has been closed.

Regards,
Team Kent
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