Kerala State Electricity Board [KSEB] — Compensation required for the damage of Water Pump Motor & Speaker due to High Voltage Power

Address:

Melitt House PO Anjoor Kunnamkulam

Hi,
We are putting this mail as a complaint to KSEB regarding the voltage instability in our area on 4th & 5th June 2021 and due to which the electronic appliances at home got damaged (Water Pump Motor & Speaker system).
Yesterday, 4th June 2021, Power went off in the morning and when checked with KSEB, we came to know some work was going on with the Transformer and will come back soon enough but it came back by afternoon. Once it was back, we immediately turned ON the water pump and it was not working. When checked again, we came to know that the voltage was around 320-350 V and that made the appliances defective and now not working. Similar for the case of the Speaker system.
As a matter of fact, we require compensation for this because it's only due to this voltage issue, the devices got damaged and that the said appliances have to be replaced.